for different folks
We are in the business of building relationships. People are not necessarily difficult to deal with. They only seem difficult because we lack the skills of an appropriate communication style. It is imperative that we are equipped with the essential skills to handle different groups of people. Learn the appropriate communication styles that will help avoid ineffective communication and improve work relationships.
Caroline was a former journalist and editor of lifestyle and technical publications. Her specific skills set had led her to her professional work experience as a corporate trainer/facilitator, keynote speaker and Learning and Development Consultant for more than 20 years.
As an ACTA certified WSQ trainer, Caroline has also worked with WDA (Singapore) to develop training content for the Employability Skills System where she successfully attained industry approved competencies in conducting, planning and designing competency based assessments for management and communication workshops. Caroline is now pursuing her Doctorate in Business Administration from the University of Teesside.